Price Match Guarantee
At Cruisin’ Motorhomes, we not only provide the highest-quality vehicles for Australian road trips; we also offer the best value on rental prices. The Cruisin’ Motorhomes campervan price match guarantee is a promise that we make to customers to ensure you always get the fairest deal.
This is how it works: before finalising a booking with us, if you discover the same vehicle offered at a lower rental price with identical travel dates, we will match that price.
Terms and Conditions
Making the most of our campervan price match guarantee policy is simple. All you need to do is email firstname.lastname@example.org with the information outlined below. We will evaluate the suitability of your request and respond as quickly as possible.
- The website where you found the cheaper vehicle (so we can quickly locate and confirm the amount we are matching).
- A screenshot showing the rental price.
- The cheaper vehicle’s rental price. This should be the total cost of the rental period, including any extras and add-ons. Please ensure it is the exact amount, including cents.
- Your travel dates. These must line up with the dates of the provider we are matching.
- The total number of your travelling party.
- Your travel destination. This should be the city in which you plan to drop off your vehicle at the end of your road trip.
- Your email address and phone number. We need to be able to contact you so we can let you know if your campervan price match guarantee request has been verified.
- If you are price-matching a quote, please email us the complete quote with all expenses included.
If the details of your price match request meet the conditions below, we will apply the relevant discount for you after verifying the information.
- The vehicle is exactly the same as the Cruisin’ Motorhomes vehicle you plan to hire. The model in the offer must be identical in order for the campervan price match guarantee to be verified. All of our vehicles can be viewed here.
- The vehicle is available to book. If the vehicle is unavailable for any reason, we cannot match its rental price.
- The price is quoted in Australian dollars. We do not price match international offers.
- The travel dates for the quote match the travel dates you have planned.
- The cheaper price was sent to us within 24 hours after you found it. We are unable to match outdated offers.
- You have disclosed the website that is offering the cheaper price.
- You have sent us a screenshot detailing the alternative offer.
- You have told us the exact cost of the alternative vehicle.
Please note that campervan price match guarantee requests are not available over the phone, as we require proof of the offer via email. Additionally, the Cruisin’ Motorhomes price match policy can be applied to alternative quotes up to 24 hours after booking.
The price match guarantee is subject to change and can be withdrawn at any time, at the discretion of Cruisin’ Motorhomes.
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